Our goal is to achieve openness, trust and safety in our corporate, business and labor relations.
Alfa and its subsidiaries joined efforts to give more transparency, confidence and security to their relationships with companies and employees.
In order to maintain the transparency environment in our company we have created the “Integrity and Transparency Helpline”. You are encouraged to contact us via email or telephone whenever you want to address any situation you consider is not achieving the transparency and security levels that our organization requires.
Your comments may be submitted anonymously, but we encourage you to leave your contact information in case a follow up is needed. You can be sure that the information you provide will be kept completely confidential.
In order to conduct a full investigation, we need as much specific, factual information as possible.
Send us your comments
Available 24/7 year round.
- https://www.alfa.com.mx/buzon/english/
- WhatsApp (English and Spanish): +521-812-353-9583
- transparency@alfa.com.mx
- Online form
Call Toll Free
Argentina
0800-444-5685
Belgium
European Internal Reporting Channel (Integrity and Transparency Helpline): www.sigmaeuropetransparency.com or by sending an email to transparency@campofriofg.com
Local Internal Channel: transparantieBE@campofriofg.com
Informative Clause:
Costa Rica
2430-9795
Dominican Republic
1-888-751-4724
Ecuador
1-800-000-543
El Salvador
2527-8499
France
European Internal Reporting Channel (Integrity and Transparency Helpline): www.sigmaeuropetransparency.com or by sending an email to transparency@campofriofg.com
Local Internal Channel: transparence@campofriofg.com
Informative Clause:
Germany
European Internal Reporting Channel (Integrity and Transparency Helpline): www.sigmaeuropetransparency.com or by sending an email to transparency@campofriofg.com
Informative Clause:
Guatemala, Honduras and Nicaragua
+52-818-748-2991
Netherlands
European Internal Reporting Channel (Integrity and Transparency Helpline): www.sigmaeuropetransparency.com or by sending an email to transparency@campofriofg.com
Local Internal Channel:transparantieNL@campofriofg.com
Informative Clause:
Other European Countries
43-720-880-303
Peru
0800-54-109
Portugal
European Internal Reporting Channel (Integrity and Transparency Helpline): www.sigmaeuropetransparency.com or by sending an email to transparency@campofriofg.com
Local Internal Channel: canaldetransparencia@campofriofg.com
Informative Clause:
Romania
European Internal Reporting Channel (Integrity and Transparency Helpline): www.sigmaeuropetransparency.com or by sending an email to transparency@campofriofg.com
Local Internal Channel: integritate@campofriofg.com
Informative Clause:
Spain
European Internal Reporting Channel (Integrity and Transparency Helpline): www.sigmaeuropetransparency.com or by sending an email to transparency@campofriofg.com
Informative Clause:
USA
1-866-482-1957